qp99 Terms and Conditions

Introduction and Definitions

These terms and conditions ("Terms") form a legal agreement between the qp99 platform and all its users ("player" or "you"). By accessing the qp99.cam website or using any of its services, you are considered to have fully agreed to these Terms.

The meanings of some important terms used in this document are explained below:

• "Platform" — The qp99.cam website and all services, games and features connected to it.
• "Account" — The personal user profile created for a player through registration.
• "Bonus" — Any financial or non-financial incentive offered by qp99, such as a welcome bonus, cashback or free spins.
• "Real Money Balance" — Actual funds deposited into a player's account, separate from bonus funds.
• "Wagering Requirement" — The obligation to place a specified amount in bets before bonus funds can be withdrawn.

Eligibility and Age Verification

The following eligibility conditions must be met to open an account and use the services on the qp99 platform:

• You must be at least 21 years old. This platform is only for those aged 21 or above.
• You must register in your own name and on your own behalf.
• All information you provide must be accurate, complete and up to date.
• The same person may not operate more than one account.

qp99 follows a strict policy against minors opening accounts. If a parent or guardian suspects that a minor in their care is using this platform, please notify our support team immediately.

Account Registration and Management

3.1 Registration Process

When opening an account you must provide accurate and complete personal information, including your full name, date of birth, a valid email address and a strong password. If any information changes, you must notify our support team immediately.

3.2 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Sharing this information with a third party without authorisation is strictly prohibited. If there is any unauthorised access or your password is lost, notify the qp99 support team immediately.

• Use a strong and unique password.
• You are advised to change your password regularly.
• Avoid logging in on public or shared devices.
• Report any suspicious activity to us immediately.

3.3 Account Verification (KYC)

As part of the Know Your Customer (KYC) process, qp99 may request documents for identity verification at any time. Withdrawals may be put on hold until the verification process is complete. This process is fully secure and your information is kept safe.

Deposit and Withdrawal Policy

4.1 Deposit Rules

bKash, Nagad, Rocket and bank transfer can be used to deposit funds at qp99. The minimum deposit amount for each method is ৳200. Deposited funds are generally credited to the account instantly.

• Minimum deposit amount: ৳200 (all methods)
• Use only a payment method registered in your own name.
• Deposits from third-party payment methods are not accepted.
• If a deposit does not reach your account, contact the support team with the transaction ID.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. After a request is successfully processed, funds are generally sent within 1 hour. Account verification (KYC) must be completed before withdrawals can be made.

• Minimum withdrawal amount: ৳500
• Withdrawals can only be made to a verified payment method.
• Wagering requirements must be met before bonus funds can be withdrawn.
• The verification process may be delayed for unusual or suspicious transactions.

4.3 Currency and Conversion

All transactions on qp99 are conducted in Bangladeshi Taka (BDT / ৳). Any currency conversion fees that apply will be governed by the terms of the payment method used.

Bonus and Promotion Terms

5.1 Welcome Bonus

Newly registered and verified players at qp99 will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳10,000 will earn an additional ৳10,000 in bonus funds.

5.2 Wagering Requirement

Each bonus comes with a wagering requirement. The wagering requirement for the welcome bonus is 20x (twenty times). This means that before withdrawing a ৳10,000 bonus, you must place a total of ৳200,000 in bets.

• Wagering requirement: 20 times the bonus amount.
• The requirement must be met within 30 days of receiving the bonus.
• Certain games may not qualify for wagering.
• Keeping more than one bonus active at the same time is not allowed.
• If bonus abuse is suspected, qp99 reserves the right to cancel the bonus.

5.3 VIP Cashback Program

qp99's VIP program has 5 tiers, each offering a weekly cashback benefit:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.
• Diamond: Up to 1.0% weekly cashback.

Advancement through VIP tiers depends on consistent activity and participation on the platform. qp99 reserves the right to change the terms of VIP benefits.

5.4 General Bonus Policy

• A bonus applies to one account only.
• Winnings earned from bonus funds are subject to conditions before they can be transferred to the real balance.
• qp99 reserves the right to change or cancel bonus offers at any time.
• A bonus may be cancelled in the case of unusual betting patterns.

Gameplay Rules and Fair Play

6.1 Game Operations

All games on qp99 are powered by software from world-class game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt and Microgaming. Game outcomes depend entirely on Random Number Generator (RNG) technology, which ensures fairness.

6.2 Technical Issues

If a game round is left incomplete due to a server outage, internet disconnection or any other technical problem, the result will be determined based on the last state saved on the server. In such cases, qp99's decision will be considered final.

6.3 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed in the game interface. Bets must be placed within these limits. qp99 reserves the right to change the betting limits for any player.

Prohibited Activities

The activities listed below are strictly prohibited on the qp99 platform. Violating these rules will result in immediate account closure and funds may be forfeited:

• Operating more than one account (multi-accounting).
• Abusing or manipulating the bonus system.
• Money laundering or transacting with funds from illegal sources.
• Operating games using software, bots or automated systems.
• Hacking, cracking or any form of cyber attack.
• Colluding with other players to influence game outcomes.
• Providing a false identity or forged documents.
• Operating an account on behalf of or in the name of a third party.
• Exploiting technical vulnerabilities of the platform.

Privacy and Data Protection

qp99 treats the protection of your personal information as its highest priority. Our platform uses SSL encryption technology, which keeps all your data secure.

We use your information for the following purposes:

• Creating and managing your account.
• Completing the identity verification (KYC) process.
• Processing transactions and ensuring security.
• Providing customer support.
• Meeting legal obligations.

We do not sell your personal information to any third party or share it without authorisation. For more details, please read our Privacy Policy page.

Responsible Gaming

qp99 believes that gaming is a form of entertainment — not a way to earn income. We ask all players to play responsibly. If gaming starts to have a negative impact on your life, do not hesitate to seek help.

9.1 Self-Control Tools

qp99 provides various control tools for players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a time limit for continuous gameplay.
• Taking a Break: The option to temporarily suspend your account for a set period.
• Self-Exclusion: Taking a break from the platform for a set period or permanently.

To use these tools, contact our 24/7 live chat support team. For more details, visit our Responsible Gaming page.

9.2 Protection of Minors

This platform is for users aged 21 and above only. Parents are advised to use parental control software to prevent minors from accessing this platform.

Limitation of Liability

qp99 bears no liability in the following cases:

• Game losses due to internet disconnection or technical errors.
• Issues related to third parties (payment gateways, internet service providers).
• Losses arising from the leakage of a user's account information due to their own negligence.
• Services being changed or discontinued as a result of changes in law.
• Service disruptions due to force majeure events (natural disasters, pandemics, war, etc.).

qp99 always strives to operate a safe and reliable platform. While a quick resolution is assured in the event of technical issues, full compensation may not always be possible.

Account Suspension and Closure

11.1 Account Closure by qp99

qp99 may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of these terms and conditions.
• Suspicion of fraudulent activity.
• Providing false information.
• Failure to complete KYC verification.
• Legal or regulatory reasons.

11.2 Account Closure by the Player

You may request to close your account at any time by contacting our support team. Before closing your account, all verified real money balances should be withdrawn.

Even after account closure, your information may be retained for a specified period due to legal obligations.

Changes to Terms and Contact

12.1 Right to Make Changes

qp99 reserves the right to change, amend, or update these terms and conditions at any time. A notice will be posted on the website for significant changes. Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.

The latest version of these terms and conditions will always be available at qp99.cam/terms-conditions. It is recommended to visit this page regularly.

12.2 Dispute Resolution

In the event of any dispute or complaint, please contact our customer support team first. We will review your matter and attempt to provide a resolution within 24 hours. The final decision of qp99 is binding.