Frequently Asked Questions
Answers to all your questions about qp99
From opening an account to claiming a bonus — you will find a simple and clear answer to every question about qp99 on this page.
Welcome to qp99! This FAQ page has been created to give players in Bangladesh reliable answers to the most common questions. Here you will find detailed information on account registration, transactions with bKash and Nagad, bonus terms, cricket betting, slot games, and safe gaming. If you cannot find the answer you need, our 24/7 live chat support is always here for you.
Account and Registration
To open an account at qp99, you need an active mobile number, a valid email address, and a strong password. The registration process is completely online and takes just a few minutes. Register with accurate information to avoid any issues with withdrawals later.
You must be at least 21 years old to open an account and play at qp99. This is a required condition of our responsible gaming policy. Anyone under 21 is not permitted to create an account, and any such account will be cancelled.
No, under qp99 rules each player may hold only one account. Opening multiple accounts is prohibited, and if detected, all accounts and funds held in them may be forfeited. If you have an issue, contact support directly.
On the qp99 login page, click the "Forgot password?" option and enter your registered mobile number or email. A verification code will be sent to you. Use that code to set a new password, then log in as normal.
Yes, for security purposes qp99 may verify your identity before processing a withdrawal. A copy of your national ID card or passport may be requested. This is done to keep your account secure and the process is completely confidential.
Deposits and Withdrawals
Deposits made to qp99 via bKash are generally credited to your account instantly. In most cases your balance updates within just a few minutes. If there is any delay, contact our 24/7 live chat support with the transaction reference number.
The minimum deposit amount at qp99 is ৳200 across all payment methods (bKash, Nagad, Rocket, bank transfer). This limit is the same for all methods, so depositing ৳200 or more through any method will complete the transaction successfully.
Withdrawals from qp99 to Nagad are generally completed within 1 hour. Our fast withdrawal process ensures your winnings reach you as quickly as possible. Even during busy periods, withdrawal times are kept to a maximum of 1 hour.
The minimum withdrawal amount from qp99 is ৳500. This limit applies to all methods — bKash, Nagad, Rocket, and bank transfer. Before withdrawing, make sure your account balance is ৳500 or more.
qp99 does not charge any additional fees of its own for deposits or withdrawals. However, bKash, Nagad, or Rocket may apply their own transfer charges — that is part of the respective mobile banking service's own policy, not qp99's. The same applies to bank transfers.
Go to the cashier section of qp99, select "Deposit", and choose Rocket. Send your amount to the designated qp99 Rocket number and enter the transfer reference number in the form. Once the deposit is confirmed, funds will be added to your gaming balance. Withdrawals work the same way.
Games and How to Play
To bet on BPL matches at qp99, first add funds to your account, then go to the cricket section and select the match you want. You can place bets on various markets including match winner, total runs, and number of wickets. You can bet both before the match starts and live while it is in progress.
Yes, all slot games at qp99 are developed by certified game providers (such as PG Soft, Pragmatic Play, and JILI) and use Random Number Generator (RNG) technology. This means the result of every spin is completely independent and does not depend on previous results — fair play is ensured.
Absolutely! qp99 is fully mobile-friendly. You can play all games directly from any smartphone browser by visiting qp99.cam — no separate app download is needed. It works equally well on Android and iOS devices commonly used in Bangladesh.
RTP (Return to Player) is a theoretical percentage indicating how much a game returns on average over a long period of time. It is not a guarantee — results can vary each session. Short-term wins and losses depend on the RNG, so play responsibly and set your own budget.
qp99 offers live casino games from leading providers including Evolution Gaming and Ezugi. Live Roulette, Live Blackjack, Live Baccarat, and Live Andar Bahar are available. You get the experience of playing in a real-time stream with a live dealer.
Bonuses and Promotions
New members at qp99 receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. This means if you deposit ৳20,000 you will receive another ৳20,000 as a bonus and can start playing with a total of ৳40,000. To claim the bonus, make your first deposit right after registering.
The wagering requirement for the qp99 welcome bonus is 20 times (20x). This means to withdraw winnings from the bonus, you must wager 20 times the bonus amount. For example: if you receive a ৳10,000 bonus, you must complete a total of ৳200,000 in wagers. See the full terms and conditions page for details.
You join the qp99 VIP program automatically — no separate application is needed. Based on your regular gaming activity, you can rise from Bronze through Silver, Gold, Platinum, and up to the highest Diamond level. Weekly cashback and exclusive benefits increase at each level.
qp99 VIP cashback is paid on a weekly basis: Bronze — up to 0.2%, Silver — up to 0.4%, Gold — up to 0.6%, Platinum — up to 0.8%, Diamond — up to 1.0%. Cashback is calculated on the week's net losses and credited to your account automatically at the applicable rate.
Yes, qp99 regularly runs various promotions, free spin offers, and game tournaments. Special cricket-related offers are available during the IPL, T20 World Cup, and BPL seasons in particular. Check the promotions page regularly for the latest offers.
Security and Responsible Gaming
qp99 uses SSL encryption to protect your personal information. This means all your data is transferred through encrypted channels with no risk of exposure to third parties. We will never ask for your password or payment PIN.
Yes, qp99 supports responsible gaming. You can set a daily, weekly, or monthly deposit limit from your account settings. This makes it easy to stay in control of your budget. You can also contact live chat support for help changing your limit.
qp99 takes gaming addiction seriously. Our responsible gaming page includes self-assessment guidelines, cooling-off periods, and a self-exclusion option. If you feel you have a problem, contact our 24/7 support right away — we will help without judgement.
Yes, you can temporarily or permanently close your qp99 account if you wish. To do so, contact the support team via live chat or email and let them know how long you want the account closed. During self-exclusion, accessing the account and making deposits will not be possible.
You can contact the qp99 support team 24 hours a day, 7 days a week. Click the live chat button on the right side of the site for assistance in Bengali. To contact us by email, write to [email protected]. Our support team is fluent in Bengali and works to resolve issues quickly.
Still have questions? Contact support
Our 24/7 live chat support team is always ready to help you in Bengali. We are here for you with any issue.